SHIPPING
We currently ship internationally to countries within the EU as well as to selected countries overseas. If you cannot check out due to shipping limitations, please contact us directly and we will confirm if we deliver to your location.
Upon completion of your online order, provided that all products within that order are in stock, we will process it within 24 hours. Please note that during busier times, orders may take slightly longer to dispatch, and we appreciate your patience.
Shipping costs
All shipping costs will be calculated at checkout depending on the size and weight of the items in your order. Once your package is dispatched you will receive an email with tracking information.
Domestic shipping
We offer free shipping on orders within Greece above 200€.
We use Geniki Taxydromiki for domestic shipments. You should expect up to 3 business days for standard delivery within Greece (1 day in Athens, 1-2 days in mainland and islands, 1-3 days to more remote areas).
International shipping
We ship international orders via DHL. Please expect a delivery up to 6 business days for standard deliveries and up to 2 business days for express deliveries within EU, CH, CY, TR, and the UK. You can expect up to 4 business days for express deliveries to rest of the world countries (incl. CA, JP, USA).
Please note that these delivery times do not factor in potential delays due to payment authorizations, product availability, or customs processing.
Taxes & duties
Prices shown on our website are in Euros. VAT is included.
For orders shipped outside Greece/EU any international customs and clearance related to duties/taxes are the recipient’s responsibility. ERE Athens is not responsible for payment of these fees. The customs / duties must be paid directly to the carrier or to the authorities in your country. Please check with your local customs authority regarding any customs / duties or taxes that are payable by you. Different regulations and guidelines may apply to different countries.
The refusal of payment of such fees causes a full cancellation of the order. Transportation costs and custom clearance costs associated with a cancellation will be deducted from the amount refunded to you.
Pickup in Store
For your convenience, we offer the option to pick up your orders in-store at our physical space in Athens, free of charge. Select 'Pickup in Store' during checkout. Pick up hours: 10am to 8pm Tuesday through Friday, and 10 am to 5pm on Weekends.